With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to: • Initiate a remote support session from an Android device without requiring pre-installed software. • View a customer’s or employee’s screen and control their mouse and keyboard. • Work on multiple sessions simultaneously. • Chat with end-users and other reps within a session. • Invite other reps into a session to collaborate and resolve issues.
VERSION HISTORY
- Version 2.2.15-08a6c4fb posted on 2020-07-27
Site hostname can now be provided and optionally locked through MDM configuration profiles. - Version 2.2.14-68cc767 posted on 2019-11-19
Bug Fixes. - Version 2.2.13-640270f posted on 2019-06-06
Fixed an issue with having to double tap to simulate single clicks on the remote session. - Version 2.2.8-(64512) posted on 2016-12-07
New Features and Enhancements:,• Support for Android 7.x.,• The Bomgar rep console app features a new interface for a better user experience.,• Access the command shell for support sessions and Shell Jump sessions. Requires a Bomgar site running Remote Support 16.2.1 or later (not available for Connect).,• SAML authentication can be used to log in. Requires a Bomgar site running Remote Support 16.2.1 or later (not available for Connect).,• Bug fixes & performance improvements. - Version 2.2.1 posted on 2013-06-11
Several fixes and updates
Program Details
- Category: Business > Office Suites & Tools
- Publisher: Bomgar Corporation
- License: Free
- Price: N/A
- Version: 2.2.15-08A
- Platform: android