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BeyondTrust Support 2.2.15-2325837a

License: Free ‎File size: 16.78 MB
‎Users Rating: 4.3/5 - ‎2 ‎votes
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You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console. Feature Overview: Screen Sharing – Share your device’s screen in real-time. Bomgar InSight – Extend your representative’s vision by streaming live video. Co-Browse – Browse websites and applications with your representative. Chat – Chat back and forth with your representative.

VERSION HISTORY

  • Version 2.2.15-2325837a posted on 2020-10-20
    Added full support capability for Zebra devices.
  • Version 2.2.14-32106e43 posted on 2020-07-27
    Site hostname can now be provided and optionally locked through MDM configuration profiles.
  • Version 2.2.13-77d9737c posted on 2020-01-14
    Screen sharing and control on Samsung devices is now available through Knox.
  • Version 2.2.12-9dfc179 posted on 2019-11-19
    Bug Fixes.
  • Version 2.2.10-181eeec posted on 2017-09-15
    Bomgar InSight now uses VP9 technology to provide faster video streaming capabilities to help create a more seamless support.
  • Version 2.2.8-(61910)-Bomgar posted on 2016-06-07
    New Features and Enhancements:,Added support to allow unattended access to Android devices via Android Jump Clients.,Issues Resolved:,Resolved an issue with failing to detect network connectivity when only a LAN connection was available.,Resolved an issue with the customer client app crashing when the live camera feed button was clicked.,Resolved issues with gallery view,Resolved an issue with system information not being sent correctly on newer Android devices.
  • Version 2.0.1 posted on 2011-07-11
    Several fixes and updates

Program Details

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