This is an Erlang B and C calculator. Used in call centers to predicted service quality. Erlang B is also used in network planning. Written in Visual Studio C#. Erlang C is used or modified in commercial workforce management software.
VERSION HISTORY
- Version files posted on 2010-08-31
Several fixes and updates - Version N/A posted on 2010-08-31
Program Details
- Category: Network & Internet > Other
- Publisher: erlangcalculate.sf.net
- License: Free
- Price: N/A
- Version: Array
- Platform: windows