eZee iFeedback will adapt naturally with hotel and restaurant operations, enhance overall customer service, and provide a strong community for future success. Benifits of eZee iFeedback: Direct Customer Engagement: Majority of the time, it is hard for management to connect with customers, eZee iFeedback will bring you closer to your customers, and management can directly hear what customers have to say. Customer Retention: eZee iFeedback can help in retaining maximum number of customers by detecting hidden issues in products or services. Certain issues are hard to detect with traditional feedback methods and can lead to lose of customers. Positive Customer Service: Giving your customers with unique feedback options shows that you care about your customers and want to hear what they have to say. This gives a positive impact on customers knowing that their feedback is taken seriously and further allow them to be honest when they give their feedback. Reputation Management: Timely feedback that leads to better customer services allows your brand to keep a positive image in the market. The constant evolution of product and services gives your brand a better reputation in the eyes of the customers. Stay Ahead of the Curve: With constant evolution of product and services and keeping in constant touch with your customers allows you to stay ahead of the competition. Reports Anywhere: Monitor progress of various survey and results with up-to-minute online reports highlighting results in easy-to-understand GUI. Accountability: Keep track of all the responses and emails sent from the system by different departments and staff. This helps the management to keep track of responses department wise, who is taking appropriate actions for complains and overall responsibility. eZee iFeedback can create surveys and forms according to your hotel's requirements or any other specific type of service your provide.
VERSION HISTORY
- Version 1.01 posted on 2013-11-01
Program Details
- Category: Business > Other
- Publisher: eZee Technosys Pvt. Ltd.
- License: Free
- Price: N/A
- Version: 1.01
- Platform: windows