Company proud to present completely new and extraordinary web-based online chat software that provide another way to business representative to engage every single visitors in a relevant conversation for increasing sales of business products by turning them into customers in easier and more trustworthy manner. Give real time chat support and tracking of every visitor on website for enhancement of customer satisfaction level using live support software. Comprehensive real time chat application provides a new scope and solutions to business for monitoring visitors current status, waiting time and other useful informations. Live customer support tool allowed chat with online visitor as well as chat with operators for better performance. Live support program allowed transferring to other operators if necessary during conversation for better support and help. Chat software allowed business agents to interact with customer to solve their queries at the point of their purchasing interest or want some accurate information from your website. Live support application helpful to bring more confidence of customers to your business if they get right answer of all questions at right time. Help desk support utility allowed single operator to help multiple customers at same time to reduce response time. Chat program allowed user to view complete chatting history including messages, date and time in single click on chat history button. Online support tool send chat transcript session at specified visitor email address for future references. Features: * Live support tool provides messages facility that allowed operator to save some answers of generally asked queries to serve customer speedily. * Online chat software has advance feature of operator-to-operator chat for solving any problems. * Chat application allowed authenticate user to add any new customer executive as needed just by single mouse click on ADD operator button.
VERSION HISTORY
- Version 4.0.1.5 posted on 2011-10-11
Added support to send visual and sound alerts notification
Program Details
- Category: Communications > Chat & Instant Messaging
- Publisher: Live support
- License: Free Trial
- Price: $79.00
- Version: 4.0.1.5
- Platform: windows