mySamsung is a customer care program in the form of a mobile and web app that helps you easily set up, manage and optimise your Samsung products. It offers a wealth of tips, tricks and carefully selected content for you. It also provides easy access to Samsung customer service when you need help and be the first to be updated about promotions or special privileges.
Manage your Samsung mobile devices Set up your new Samsung, and register warranty*. Discover its many wonderful features through our tips & tricks*, and make it more you.
*Available for select Samsung Galaxy devices and Smart TVs. Please see list of supported devices below.
Enjoy personalised rewards mySamsung helps us know you better, and bring you many tailor-made exclusives, amazing experiences and special promotions. You can also look forward to special Samsung offers and invitations to signature events.
Treats and Cashback programme# Expect more fun through mySamsung’s exciting Treats# and Cashback# offers. We partner with some of the best brands and merchants to offer you exclusive deals and privileges.
#Available in Malaysia, Philippines, Singapore and Taiwan.
Customer service at your fingertips Get optimal support in minimal time. mySamsung makes it easy for you to get support and advice. Receive step-by-step expert guidance through live chats*, phone calls, email* and even Smart Tutor remote support*. Always at your fingertips.
*Available for select Samsung Galaxy devices. Please see list of supported devices below.
Locate us wherever you are In just a few taps, you can instantly find out exactly where to bring your various Samsung products for some extra attention. Our in-built map function also means you can pick the service centre closest to you, and find your way there with directions.
Get more out of your Samsung Smart TV Samsung Smart TV users, you can now use mySamsung to register your 2016 K Series Smart TV model’s warranty+. Look forward to a quicker step-by-step setup process with our help. And remember to check out our great Tips on how to make the most of your Smart TV usage.
+mySamsung is currently only available for select 2016 K Series Smart TV models.
Supported Samsung Galaxy smartphones in Malaysia, Philippines, Singapore and Taiwan: mySamsung is available for all Samsung smartphones with Android OS 4.3 and above. However, certain features like warranty registration, customer service Live Chat and Email, and content like Tips & Tricks, Setting up device information are not available on all devices.
Supported Samsung Galaxy smartphones in Australia, Indonesia, New Zealand, Thailand and Vietnam: mySamsung is available for the following Samsung smartphones running Android OS 4.3 and newer:• Galaxy Note 5, Galaxy Note Edge, Galaxy Note 4, Galaxy Note 3• Galaxy S7 & S7 edge, Galaxy S6 edge+, Galaxy S6 edge, Galaxy S6, Galaxy S5 and S4• Galaxy A3, Galaxy A5, Galaxy A7, Galaxy A8 and Galaxy A9 Pro (2016)• Galaxy A3, Galaxy A5, Galaxy A7 and Galaxy A8 (2015)• Galaxy J1, Galaxy J3, Galaxy J5, Galaxy J7, Galaxy J2 Prime, Galaxy J5 Prime and Galaxy J7 Prime (2016)• Galaxy J1, Galaxy J1 Mini, Galaxy J2, Galaxy J5 and Galaxy J7 (2015)
Samsung Tablets: Galaxy Tab A 10.1 Plus, Galaxy Tab A 7, Galaxy Tab S2 8, Galaxy Tab S2 9.7
mySamsung Smart TV content mySamsung content is currently available for select 2016 K Series Smart TV models.
We would love to hear your ideas and suggestions about mySamsung! Tell us what you think, and how we can keep improving at [email protected].
VERSION HISTORY
- Version 2.4.11 posted on 2016-11-29
+Tablets: Galaxy Tab A 10.1 Plus, Galaxy Tab A7, Galaxy Tab S2 8, Galaxy Tab S2 9.7,+ Bug Fixes,Stay tuned for the next mySamsung upgrade, because it keeps getting better!
Program Details
- Category: System Utilities > System Maintenance
- Publisher: Samsung Asia Pte Ltd
- License: Free
- Price: N/A
- Version: 2.4.11
- Platform: android