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OneAgent 3.7 3.7.0

License: Free ‎File size: 2.41 MB
‎Users Rating: 0.0/5 - ‎0 ‎votes
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OneAgent is Collab’s agent application for the OneContact contact centre available on a mobile device. With the OneAgent, agents are able to pick up calls that were directed from the IVR, transfer/conference them, sign in to multiple services or instances and even use it to insert data in the Agent Script! With OneAgent you can handle various types of inbound/outbound interactions such as voice, mail, social media and IM.

VERSION HISTORY

  • Version 3.7.0 posted on 2020-03-17
    Fixed minor bugs.
  • Version 2.5.4.4 posted on 2017-01-06

Program Details

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