Remote Helpdesk 7.9

License: Free Trial ‎File size: 2.89 MB
‎Users Rating: 2.5/5 - ‎4 ‎votes

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote system information, send messages to remote user, clipboard transfer, definable hotkeys, definable IP port, full screen mode, reverse connection, optional input to allow users to specify help needs, mouse wheel support for MS mouse or equivalent, configure remote display using bitmaps allowing multilanguage support, lookup for names and IP addresses, logs connection ip date and time, control/view mode, thin installation server is only 250KB, remote helpdesk server does not replace any files or modify registry settings, single executable for reliability.

VERSION HISTORY

  • Version 7.9 posted on 2011-11-01
    Minor bug fixes and enhancements
  • Version 7.5 posted on 2007-03-02
    Vista Bug Fixes

Program Details

EULA

Copyright 2011 GID Software, Melbourne, Australia All rights reserved. A single registeredlicense allows you to install Remote Helpdesk client on multiple computers at a single support site. There is no restriction on computers that can be remotely controlled using the remote helpdesk server. Huey does not include any costs that may be incurred by Microsoft for accessing the Windows operating system via the network/Internet. Disclaimer of Warranty This software and the accompanying files are sold 'as is' and without warranties as to performance of merchantability or any other warranties whether expressed or implied. No warranty of fitness for a particular purpose is offered. Good data processing procedures dictate that any program be thoroughly tested with non-critical data before relying on it. All files should be backed up before running this software. The user must assume the entire risk of using the program. Any liability of the seller will be limited exclusively to product replacement or refund of purchase price.