■ What is the Smart Washer App? - The Smart Washer App allows you to control your Samsung washer/dryer remotely from your smart phone, and notifies you of the status of the washer/dryer, whether it has a problem and the actions you can take to solve it from your smart phone. - You can discover the solution for errors without searching the user manual or contacting a service center. - This app cannot connect to Samsung washer/dryer supported Smart Home. Please download Samsung Smart Home app to use the Smart Home devices. (the Smart Home app is supported by the some countries) ■ Supported Smart Phone Models: - GalaxyS, GalaxyS2, GalaxyS3, GalaxyS4, GalaxyS5, GalaxyS6, GalaxyS2(HD), Galaxy Note, Galaxy Note2, Galaxy Note3, Galaxy Note4 - Supported OS: Android 2.2+ ■ Supported Washer Models: - Check the Smart Control button and the Smart Care mark in the control panel and the information about them in the user manual. - For below model, Please refer to the user manual's Mobile App part and LCD setting part. Download "Samsung Smart Home" app in case of trying to using the Smart Home.. - 2014 Supported model K149HIB/HC, K149HWB/HC, WW10H9210EW, WW10H9400EW/ET, WW10H9410EX/FA, WW10H9410EX/GU, WW10H9410EX/NQ, WW10H9600EW/EG, WW10H9600EW/EO, WW10H9600EW/EU, WW10H9600EW/LP, WW10H9600EW/WS, WW10H9600EX/EU, WW10H9610EW/AH, WW10H9610EW/SC, WW10H9610EW/SP, WW10H9610EW/ST, WW10H9610EW/SV, WW90H9410EW/YL, WW90H9600EW/SA - The "Smart Check" may be represented as "Smart Care" depending on the language. ■ Please check these items before using the Smart Washer App! - Check whether your washer's Wi-Fi connection is normal before controlling your washer remotely. - When the Wi-Fi signal is weak due to your washer's location, a problem may occur when controlling your washer remotely. - External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly. - Check the supported washer and smart phone models. (Other models are not guaranteed that they will operate normally.) - Depending on the font you have set in your mobile phone, Application's screen may look different. This service needs access permissions for the following: [Required Access Permission] - Location: Required to search for nearby washer devices - Phone: Required to call the service center - Camera: Required to capture error codes
VERSION HISTORY
- Version 2.1.40 posted on 2020-10-07
Bug fix - Version 2.1.22 posted on 2016-04-26
- Version 2.1.4 posted on 2013-07-02
Several fixes and updates
Program Details
- Category: System Utilities > System Maintenance
- Publisher: Samsung Electronics Co., Ltd.
- License: Free
- Price: N/A
- Version: 2.1.40
- Platform: android