SimpleHelp 3.6

License: Free Trial ‎File size: 24.52 MB
‎Users Rating: 5.0/5 - ‎1 ‎votes

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website with the SimpleHelp client integrated as just one line of HTML. Your technicians then pick who they connect to and how many sessions they join. Technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth in the background (including resumed file transfers). Available for virtually all operating systems for both customer and technician. Licensed at a one-off cost from $295.

VERSION HISTORY

  • Version 3.6 posted on 2009-07-04

Program Details

EULA

SimpleHelp Copyright 2008 by Simple-Help.com All rights reserved. Your Agreement to this License: By using, copying, transmitting, distributing or installing SimpleHelp, you agree to all of the terms of this agreement (License). Please read the license terms below. If you do not agree to all of the terms of this License, then do not use, copy, transmit, distribute, or install SimpleHelp. Scope of License: You may not rent, lease, modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on, SimpleHelp. You may not make access to SimpleHelp available to others in connection with a service bureau, application service provider, or similar business. You are prohibited from charging, or requesting donations, for any copies, however made, and from distributing such copies with other products of any kind, commercial or otherwise. Simple-Help.com reserves the right to revoke the above distribution rights at any time, for any or no reason. All rights of any kind in SimpleHelp which are not expressly granted in this License are entirely and exclusively reserved to and by Simple-Help.com. Warranty Disclaimers and Liability Limitations: SimpleHelp, and any and all accompanying software, files, data and materials, are distributed and provided AS IS and with no warranties of any kind, whether express or implied. You acknowledge that good data processing procedure dictates that any program, including SimpleHelp, must be thoroughly tested with non-critical data before you rely on it, and you hereby assume the entire risk of using the program. This disclaimer of warranty constitutes an essential part of this License. In no event shall the authors, developers or distribtors of this software be liable for damages, including any general, special, incidental, or consequential damages arising from the use or inability to use the software (including but not limited to the loss of data or being rendered innaccurate or losses sustained by you or third parties or failure of the software to operate with any other products), even if such holder or other party has been advised of the possibility of such damages. In addition, in no event are you authorized to use SimpleHelp in applications or systems where SimpleHelp's failure to perform can reasonably be expected to result in a significant physical injury, or in loss of life. Any such use by you is entirely at your own risk, and you agree to hold the authors, developers and distribtors harmless from any and all claims or losses relating to such unauthorized use. Reselling: The technician client part of your SimpleHelp server may be used only by parties employed by or performing work for you. You may not resell use of the technician client to anyone not employed by or performing work for you. General: This License is the complete statement of the agreement between the parties on the subject matter, and merges and supersedes all other or prior understandings, purchase orders, agreements and arrangements. This License shall be governed by the laws of Scotland (UK). Exclusive jurisdiction and venue for all matters relating to this License shall be in courts and fora located in Scotland (UK), and you consent to such jurisdiction and venue. There are no third party beneficiaries of any promises, obligations or representations made by Simple-Help.com herein. Any waiver by Simple-Help.com of any violation of this License by you shall not constitute or contribute to a waiver of any other or future violation by you of the same provision, or any other provision, of this License. Copyright 2008 by Simple-Help.com. All rights reserved.