Symphony SummitAI Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization. Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
VERSION HISTORY
- Version 5.10.1 posted on 2020-06-25
Approve Problem Records - Version 5.10.0 posted on 2020-03-02
Incident Response and Resolution SLAs are calculated correctly excluding the holidays. - Version 5.9.1 posted on 2019-11-15
Updated QR Code Scanner - Version 5.9.0 posted on 2019-09-17
Assigned Service Request List - Version 5.8.1 posted on 2019-06-05
Change password based on the password policy configuration. - Version 5.3.2 posted on 2016-11-25
SR Approval Workflow added. - Version 5.1.5 posted on 2016-07-19
Application icon updated.
Program Details
- Category: Business > Office Suites & Tools
- Publisher: Symphony SummitAI
- License: Free
- Price: N/A
- Version: 5.10.1
- Platform: android