Support Web Chat 1.2

License: Free Trial ‎File size: 14.47 MB
‎Users Rating: 3.0/5 - ‎2 ‎votes

Enhance your business by providing best possible support to your customers with the selection of eAssistance Pro. It enables you to chat live with your visitors and customers on your website. In the same way, it also facilitates you to resolve queries of your online customers and provide them help related to all aspect of your services appropriately. You can perform multiple live chat with customers simultaneously. Real time visitor monitoring, geo location mapping along with web based mapping feature empowers it to perform a real time visitor monitoring efficiently. Customizable operator console and collaborative chat features helps you to handle the tool properly. In addition, it is also integrated with automatic spell checker, intelligent dictionary, auto suggest and predefined options that are very helpful to perform a error free live chat support to the customers. Now, the updated version of this tool has also included newly designed chat window for space management. Chat display panel is now merged with the message option and there are new common text settings for all ongoing chats. In upgraded version, local time of visitor depends upon their geo location displayed under the visible tab in Task panel. The tool also provides facility to resize the operator to operator chat window. Almost every online business owner wants to know the status of website visitors including page traffic states etc. By analyzing the website visitors’ traffic states, you can re-plan and take necessary actions. Geographical tracking feature assists you to easily track location of your worldwide visitors for better resource alignment. Adding to that, with this tool you could customize or create new brand of chat button, operator console, chat window and greeting messages to your customers. This powerful support web chat tool is available with free trial version which is for 30 days. For more details: www.support.livewebchat.org

VERSION HISTORY

  • Version 1.2 posted on 2013-05-29

Program Details