KBlance.com is a frequently asked questions script which is designed to solve customer support issues in an easy, effective and affordable manner. KBlance, which is basically a web knowledgebase, provides webmasters a way to provide customer support without hassle. The admin adds questions and answers to the built in instant faq system under appropriate categories and subcategories. There is no limit to the number of questions, or categories the admin wants to put. The admin can also set the query setting to visible or not visible according to the requirement. This php knowledgebase is designed in a way so as to provide great flexibility to the user. You can change the layout, design and outlook and give it your personal touch. This web-based support center acts like an effective helpdesk system. Customers with different queries can easily browse through the categories to read up on their issue of interest. Or they can easily search the knowledgebase system and KBlance knowledge base software will show the relevant search results instantly. A faq system such as KBlance can greatly help you cut down on present customer support expenses and make the procedure more efficient and regarding, both for you and your customers. Remember that todays customers want instant solution to their problems, and handling all their queries through phone, email can be a tough task that will occupy all your resources and time. KBlance knowledgebase software will answer most questions for you so that you directly have to solve only a few questions. Hence you can use your time in more important things; such as developing new strategies, expanding your business etc. This faq script gives you an easy way to gather, organize & manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents, or any other reference articles. Do you fear questions? Let the fears aside. Let KBlance knowledgebase script do the answering.
VERSION HISTORY
- Version 3.0 posted on 2007-08-22
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Program Details
- Category: Web Development > ASP & PHP
- Publisher: KbLance.com
- License: Free Trial
- Price: $19.00
- Version: 3.0
- Platform: linux