Spiceworks - Help Desk 3.3.20

License: Free ‎File size: 12.58 MB
‎Users Rating: 4.5/5 - ‎2 ‎votes

Manage "Everything IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more. Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free. Spiceworks Mobile for IT Pros. VIEW YOUR NETWORK INVENTORY & ISSUES* - See all the hardware and it's details on your network - Identify if any issues exist with your assets - Open a ticket for any assets that need attention RUN YOUR HELPDESK & TEND TO YOUR TICKETS - See and respond to all of your trouble tickets - Create new tickets, close and re-open existing ones - Add and edit ticket description and details - Assign tickets and set priorities, due date & more GET A FULL PICTURE OF YOUR END-USERS* - Quickly get contact info for your end users - View and update important user details (Active Directory) - Take and upload pictures of users to their profiles Get Started with On Premise setup in 2 Easy Steps: 1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com. 2) Come on back here & install Spiceworks Mobile Permissions We require several permissions on your Android device to operate properly. Here is the list and why we need them. Network communication full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet. Phone calls read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already. System tools retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

VERSION HISTORY

  • Version 3.3.20 posted on 2019-07-19
    Minor bugs fixed
  • Version 3.2.26 posted on 2018-02-16
    Happy Friday! SpiceRex got out his bug squashing boots.
  • Version Varies with device posted on 2014-10-17
  • Version 1.0 posted on 2011-05-10
    Several fixes and updates

Program Details