Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
VERSION HISTORY
- Version 7.8 posted on 2011-04-30
Further ITIL features such Task work flow management, Call metrics and source reporting, Operator opt out of assignments, attachment displays, and enhancements to pda (mobile devices) interface. Region and Sector customer reporting and more group of company combination reports. - Version 7.7 posted on 2010-04-23
Remote email servers, Service Catalogues, Service Type analysis, Operator Manager, Standard Event Replies, New Survey feature, Scheduled Calls, WMImonitor integration.
Program Details
- Category: Business > Helpdesk & Remote PC
- Publisher: sitehelpdesk.com
- License: Free Trial
- Price: $1600.00
- Version: 7.8
- Platform: windows