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Trouble Ticket Tracker 2.0

License: Free Trial ‎File size: 200.00 KB
‎Users Rating: 2.5/5 - ‎6 ‎votes
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Features of Trouble Ticket Tracker * Allows users add tickets * Enables users to view tickets raised * Facilitates editing tickets * Shows current status of tickets * Searches tickets by date, issue type, ticket id, and ticket status * Provides admin section to create new users, add new issue status, new tickets, and new priorities * Generates ticket reports Uses of Trouble Ticket Tracker * Allows fast documentation of issues * Enables tracking tickets, routing requests, and managing issues * Improves communication and collaboration * Results in better customer support * Improves turn-around-time for technical and customer support

VERSION HISTORY

  • Version 2.0 posted on 2009-03-24

Program Details

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